RSS Feed


Posted on

Pre-Sales Support From Your Solutions Consultant

June 6, 2007

Welcome to Data Help

Gerald Evans is a Solutions Consultant for Sprint Nextel in the Midwest Market. His area includes Minnesota, Western Wisconsin, the Dakotas, Iowa and Nebraska. Gerald supports Authorized Representatives, Embarq, Business Solutions Partners and Nextel Partners.
Gerald began his career with Nextel as a Direct Sales Representative in Tampa, Florida where he went on to become a Major Account Executive, specializing in data sales in the health care and real estate verticals. Another promotion sent Gerald to the Washington, DC area as a Senior Indirect Account Executive with data specialization. In the middle of 2006 Gerald was promoted to the Solutions Consultant team in Minneapolis.

The purpose of Gerald’s website,, is to provide a ready reference to the channels Gerald supports. From time to time check here for FAQ’s and answers regarding data and Third Party Applications. This site will continue evolving and will reflect your insights and actual situations encountered in the pre-sales support phase of our business. Gerald can be reached at 763-274-8685 or by email at You can also leave your comments and reflections here as well.

What Is Roam Guard For Wireless Data Roaming And Where Do I Find It Within The Sprint Connection Manager
Steps for locating the Roam Guard feature on supported connection cards.

Effective Date: 4/28/06
Actions: Roam Guard is a new built-in feature of the Sprint PCS Connection Manager that allows you to control your own wireless data roaming experience. Roam Guard is located at Menu>Settings>Sprint PCS Vision – and can only be used while in “Automatic” mode.
There are three possible choices when setting up your roaming options:
Only allows the connection card to access the Sprint 1xRTT and 1xEVDO networks.
A warning dialog box will appear stating, “The device is in Sprint mode and will not roam.”
Allows the connection card to roam in and out of Sprint coverage.
A warning dialog box will appear stating, “The device is in Automatic mode and will roam when Sprint coverage is unavailable. Roaming rates may apply.”

Roaming Only
Only allows connections to authorized Sprint affiliate and partner networks, and is used when there is no Sprint coverage available.
A warning dialog box will appear stating, “The device is in Roam Only mode. Roaming rates may apply.”


Building a robot from robotics kits is the perfect way to learn about robotic technology. Robotics kits shop for kids of all ages and experience. We carry a strong line of robot kits for kids including solar robot kits for the beginner. Buy Robot Kits for kids are in stock at Discover This!


Treo 755 Smart Device Features

• New slim form factor – no external antenna
• Microsoft® Direct Push Technology – allows automatic synchronization of email, calendar, and contacts
• Google Maps for Mobile – get directions, find locations, view aerial and satellite maps
• Sprint Mobile Instant Messaging – chat with AIM, Yahoo!, and Windows Messenger users
• miniSD expansion – extend the storage capacity for pictures, videos, music, files, emails, etc.
• Palm Setup Help Desk – Free setup help for 90 days after purchase and activation
• EvDO dual-band CDMA2000
• 128MB non-volatile flash memory (60MB user available)
• Intel® 312 MHz processor
• Built-in Bluetooth® 1.2
wireless technology
• Removable 1600mAhr lithium-ion battery
up to 4.2 hours talk time or
up to 240 hours standby time; Flash memory keeps information safe even if the battery runs down
• Backward compatible with 1xRTT and IS95
• 4.4” x 2.1” x 0.8”
5.64 ounces
• World-class usability
• A phone that’s built for business
• Broadband-like EvDO speeds
• Google Maps for Mobile
• Flexible email solutions
• Vertical market applications
• Documents on demand
• The total multimedia package
• Flexible, scalable, and secure
• Tight integration of key apps saves time and eliminates searching through menus
• Quickly find one person among thousands of business and personal contacts and dial directly from their contact record
• Turn on the speakerphone with one touch of the screen when you need to share a call
• Manage three-way conference calls with ease
• If busy, send the call to voicemail and discreetly respond with an SMS1
• Silence the phone with one switch and avoid fumbling through menus

Broadband Like Speeds

• The Treo 755P runs on Sprint’s Power VisionSM Network
• Download large email attachments and browse the web in less time

• Use the phone as a modem to extend the super-fast network to a laptop2
• Get add-on sales with Phone as Modem (PAM) data plans
• Text messaging, PictureMail/MMS, and Sprint TV become attachable products not covered in PAM data plans

Flexible Email Solutions and Ready For Business

• Microsoft® Direct Push Technology is integrated into Palm’s VersaMail® email application
• Push email, calendar, and contacts in Exchange server environments without the additional cost of third-party middleware1,2
• Good™ Mobile Messaging “stub application” enables over-the-air set-up
• Available for Microsoft Exchange or IBM® Lotus Domino® 3

Personal Email Too

• Connect to AOL, Gmail, Yahoo! and other popular POP3 and IMAP accounts1 using the built-in VersaMail application

Work With Important Documents

• Download, view, and edit native Microsoft® Word and Excel® files, then send them back fast1
• Rehearse Microsoft PowerPoint® presentations anywhere
• Consult important PDF files on the go
• 60MB of dedicated user storage gives plenty of room to download and carry important documents
• A miniSD expansion card (sold separately) adds
gigabytes more

• Play MP3 files or streaming audio1
• Use the 1.3 megapixel camera2 to photograph whiteboards, document job sites, and add client photos to contacts
• Capture and send videos1,3
• Wirelessly download music and video over the fast EvDO network1, 3
• Watch industry news, sports, movie trailers, and more on Sprint TV4
• Access applications and make phone calls with Mobile Voice Control5

Scalable and Secure

• Access to more types of email1 across more platforms
• The Treo 755P supports remote
over-the-air password enforcement and device wipe2 through Microsoft Direct Push Technology and Exchange Active Sync
• Enterprise class encryption protects data on the device or over the air3
• Existing third-party tools help IT managers manage, deploy, track, image, and deactivate devices
(sold separately)

Palm Setup Help Desk
• Free end-user setup support within 90 days of purchase and activation
• Customers call 1-866-750-PALM (7256)
• Getting Started Guide informs customer about this service
• Use preprinted Post-It notes (included with Launch Kit) to help inform customers

Setting Up Active Sync

Please know that these steps work exactly as you see them here and are applicable to devices using Active Sync. Gerald

Setting up an Exchange ActiveSync (Outlook) account on a Treo 755p

Setting up an Exchange ActiveSync (Outlook) account on a Treo 755p
Solution ID : 44726

When you set up an Exchange ActiveSync account on a Treo 755p,
you’ll be able to sync Email as well as Calendar and Contacts with
corporate groupware information on a Microsoft Exchange 2003 or 2007

Before you begin, collect this information from your IT department

Does your company use Microsoft Exchange 2003 or 2007 mail
server? If your corporate mail system does not use this type
of server, you cannot use Microsoft Exchange ActiveSync.

Mail server name: The name of the mail server that provides
wireless access to your mail system. Some companies do not
give out this information because they do not want wireless
access to the system. If you cannot obtain the server name,
you cannot use Microsoft Exchange ActiveSync.

TIP: If you use Outlook Web Access to view email on your
laptop when traveling, the Exchange ActiveSync server name is
usually the same URL, without the http:// or https:// and it
usually begins with “us-owa” (e.g.

Proxy server Your IT department can tell you whether a proxy
server is used and, if so, the name of the server.

VPN requirements Some companies require a virtual private
network (VPN) for accessing the server.

Set up the account in VersaMail


On your smartphone, press Power/End to wake up the screen,
and then press Center to turn off Keyguard.
Press Applications and select Email to open the VersaMail
If this is the first email account you’ve set up in VersaMail,
you’ll see an initial setup option. Select Continue (not
If this is not the first email account you’ve set up in
VersaMail, you’ll see the Inbox.
From the Inbox, press Menu . From the Accounts menu, select
Acount Setup. Then select New (pictured).

Enter the basic account information:
In the Account Name field, enter a descriptive name. This
can be anything you wish, such as “Work Email.”
Select the Mail Service pick list, and then select Exchange
Select Next.

Enter the account username and password:
Enter the username you use to access your email. In some
systems, this is your Windows username (such as “Mary
Haines”); in other systems, it’s something else. Get this
information from your IT department.
Select the Password box, enter your email account password,
and then select OK. Again, in some cases, this is your
Windows password. Talk to IT about this password.
Select Next.

Enter your email address and Exchange mail server name.
Select Next.

Select one of the following:
Done: Finish and go to the Inbox of the account you set up,
where you can begin getting and sending email.
Advanced: Set more mail options.
Test Settings: Ping the Exchange Server and find out if your
settings are correct, without downloading email yet. You’ll
see a message that states whether the test was successful.

Optional: If you selected Advanced …
Select any of the following:
Port Number: By default, the port number setting is 443. You
may need to change the port number if you choose not to
retrieve incoming mail over a secure connection.
Use Secure Connection (SSL): By default, this box is
checked, meaning you can retrieve incoming mail over a
secure (Secure Sockets Layer, or SSL) connection. Uncheck
the box if you do not want to receive email over an SSL
Select Next.

Optional: If you selected Advanced …
If you use a proxy server, enter the proxy server name and
port number, and check the box if your server requires
authentication. Check with your system administrator for this
When you have finished, select Done.


Details on the Mogul 6800

An inspired design, providing a
full QWERTY keyboard without
sacrificing screen size
Windows Mobile 6 with Direct Push
QUALCOMM® 7500 chipset /
416 MHz processor
EVDO / Rev A–upgradeable
256MB ROM / 64MB RAM
Full Microsoft® Office suite with
PDF and ZIP viewing support

Mogul improvements
Windows Mobile 6 vs. Windows Mobile 5.0
EVDO and Rev. A upgradeable vs. EVDO only
Internal memory: 256MB ROM / 64MB RAM vs. 128MB ROM / 64MB RAM
Bluetooth® v2.0 vs. v1.2
2.0-megapixel camera vs. 1.3-megapixel camera
Both 802.11b and 802.11g Wi-Fi standards vs. 802.11b only
22% thinner than the 6700
Support for microSD storage cards vs. miniSD™
Longer-life 1500mAh Li-ion battery vs. 1250mAh

And Mogul also offers these great features…

Only CDMA handset with Wi-Fi capability (besides the PPC-6700)
Largest touch screen with the largest sliding QWERTY keyboard
Largest internal memory in any device (256MB ROM)
New QUALCOMM MSM7500 416MHz processor to run more applications at one time
One-hand navigation with jog wheel and shortcuts
Full Microsoft Office suite, PDF and ZIP viewing support


Certificate enrollment
Storage card encryption
Device lock in WM 6
Enhanced PIN strength*
Password/PIN expiration
User PIN reset*
Password history*
*Requires Microsoft Exchange Server 2007

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: