March 28, 2008
WELCOME TO DATA HELP
Gerald Evans is a Solutions Consultant for Sprint Nextel in the Midwest Market. His area includes Minnesota, Western Wisconsin, the Dakotas, Iowa and Nebraska. Gerald supports Authorized Representatives, Embarq, Business Solutions Partners and Nextel Partners.
Gerald began his career with Nextel as a Direct Sales Representative in Tampa, Florida where he went on to become a Major Account Executive, specializing in data sales in the health care and real estate verticals. Another promotion sent Gerald to the Washington, DC area as a Senior Indirect Account Executive with data specialization. In the middle of 2006 Gerald was promoted to the Solutions Consultant team in Minneapolis.
The purpose of Gerald’s website, http://www.sprintdata.wordpress.com, is to provide a ready reference to the channels Gerald supports. From time to time check here for FAQ’s and answers regarding data and Third Party Applications. This site will continue evolving and will reflect your insights and actual situations encountered in the pre-sales support phase of our business. Gerald can be reached at 763-274-8685 or by email at email@example.com. You can also leave your comments and reflections here as well.
Daylight Savings Time Reference Guide NOW Available:
If DST is giving you the springtime blues…the following attachment will provide solice with detailed instructions and links on the major platforms (Microsoft, Palm, RIM) to help put the ‘spring’ back into your device…and keep you from missing that 2:30pm CST appointment. If you have additional questions, please reach out to your Solutions Consultant.
Device Launch Reminders:
April 7th – Sanyo 200/700 HPPTT
April 20th – Sierra Wireless U597 Rev. A card
April 20th – Sanyo Katana LX (3800)
April 20th – Blackberry Curve (8330)
NOTICE: Blackberry 8830 World Phone users:
In the dawn of the Simply Everything plan, please note that as of current, the 8830 device can not support the Simply Everything plan and the Blackberry International Plan. This is a limitation which corporate has said will look to be rectified in the Q3 timeframe (July). Partners must utilize an alternative plan for BB customers who travel overseas from the unlimited SE plan.
Register 5 attendees at WES & get a FREE Pass for yourself from RIM:
RIM is offering an incentive for Sprint employees to encourage both their dealers & customers to attend the biggest annual event (Wireless Enterprise Symposium) sponsored by Research In Motion to learn the hottest topics, review the best-in-class applications and get the inside track on where RIM is headed in 2008 and beyond. This is a multi-vendor event that has received the highest marks in the wireless technology arena…and your pass is just 5 attendee’s away. Please review the invitational tools below and get your partners involved for this great event.
IN THE NEWS
HTC unveils a new Ultra Mobile PC (UMPC) at CTIA for Sprint:
The following link is for the new fully-functional UMPC device from handheld manufacturer of the Mogul & Touch devices. At $1,500, the “Shift”, will come w/ Windows Vista OS, 40GB Hard drive, Wi-Fi, EVDO and much more. Internal sources say that Sprint will be the exclusive and the device will be available in all channels for sale – including INDIRECT. April is the window for this device. More details to come soon.
FREE trial for file uploads via yousendit.com:
The following link is a new marketing push for sending and receiving large files to & from individuals via the yousendit.com website. The trial offer is 15 days – http://www.yousendit.com/
Get 1GB of FREE Online Storage from Box.net for Blackberry:
Box.net & Cortado Connect are giving Blackberry users 1GB of free storage as a solution for customers with Blackberry Internet Service (BIS). The ability to transfer files, manage online & local storage of files & media is easier with this free download of the Cortado Connect Software and adding the Box.net icon on your device…kind of like having a mini-FTP server on your device. Similar clients are available for other devices (Windows Mobile, Palm, etc.), but the cost is uncertain. The following links are available for download from your device.
UPCOMING TRAINING DATES
Got Direct Connect?:
There is a series of training courses on Nextel Direct Connect for employees who want to get an in-depth overview of the Nextel industry-leading solution…made available via the University of Excellence training tool (on-line). This is the first horizontal education into the positioning of Nextel Direct Connect on the Sprint Platform (HPPTT). The following pre-requisites and training courses are below.
NOTE: Some of these courses are technical, but the pre-requisite courses must be taken first before the actual course can be accessed via the U of E site:
61530 – Nextel Direct Connect Business Sales Training
67503 – Sprint Powersource/Hybrid Business Sales Training
67952 – How Voice Works on CDMA
68027 – CDMA/1xRTT Data
63327 – IDEN Network Overview
60941 – EVDO Networks Rel 0
69237 – EVDO Networks Rel A
DIRECT CONNECT COURSES:
71543 – Nextel Direct Connect on Sprint (Overview)
72740 – Nextel Direct Connect Network Architecture
Wire Line Updates
Single Point for all International Order Forms
All international forms are located on: http://ppld.corp.sprint.com/ism/ . You can also type ISM in your web browser to reach this site. Select “Forms” via the navigation bar at the left of the screen.
CISCO Smartnet Maintenance Renewals Process Update: For Non-MNS Customers
Cisco Smartnet Maintenance Renewals for Non MNS customers should be submitted using the SVSO process. Please continue to contact Julie Peters or Jennifer Jones, as listed below, for any necessary support.
Sprint On Net Circuits with China Termination – Summer Olympics Notice (external)
Although exact dates have not yet been communicated by the Chinese government, discussions are occurring among our partners and vendors with the expectation that there will be a network freeze beginning in mid June through the end of August. During this time period, all network construction and configuration in China will be suspended until the network freeze is over.
In order to meet customer telecommunications needs in China, you should encourage your customers to place orders no later than April 1. The ANCI (Asia Network Customer Implementation) team will work diligently with China carriers to install orders prior to the network freeze. Please check with Asia Program Managers for the circuit delivery time for those orders submitted after April 1.
We foresee a substantial amount of backlog orders accumulated with the China LECs (Local Exchange Carriers) after the network freeze period. Please alert your customers that the standard order interval will be prolonged. The ANCI team will work closely with the China LECs to obtain the most realistic updates once the order is placed.
Action Required by Sales Support
Please review with Asia teams on the delivery lead time and set your customer’s expectations accordingly. Additional information will be provided as it becomes available on the exact dates for the network freeze period.
NEW Customer facing wirleine tools–sneak preview (internal)
We’re happy to provide on update on progress of two new customer facing tools, Compass and Surveyor. Compass is in limited Beta testing with customers now and we would like your feedback on Surveyor in advance of launching it to customers. These tools harness some well known capabilities like those found in Focus and our IPPM network performance reports plus additional functionality. Please take some time to review the videos describing them and then try the demonstrations. Afterward we’d like your feedback which can be submitted through the links for each on the IP Services page.
Both tools can be accessed directly from the IP Services website.
Gerald W. Evans
Solutions Consultant II