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Pre-Sales Support From Your Solutions Consultant

June 13, 2008


Gerald Evans is a Solutions Consultant for Sprint Nextel in the Midwest Market. His area includes Minnesota, Western Wisconsin, the Dakotas, Iowa and Nebraska. Gerald supports Authorized Representatives, Embarq, Business Solutions Partners and Nextel Partners.
Gerald began his career with Nextel as a Direct Sales Representative in Tampa, Florida where he went on to become a Major Account Executive, specializing in data sales in the health care and real estate verticals. Another promotion sent Gerald to the Washington, DC area as a Senior Indirect Account Executive with data specialization. In the middle of 2006 Gerald was promoted to the Solutions Consultant team in Minneapolis.

The purpose of Gerald’s website,, is to provide a ready reference to the channels Gerald supports. From time to time check here for FAQ’s and answers regarding data and Third Party Applications. This site will continue evolving and will reflect your insights and actual situations encountered in the pre-sales support phase of our business. Gerald can be reached at 763-274-8685 or by email at You can also leave your comments and reflections here as well.


As a follow-up the information shared last week, there was a requirement when signing up for training via the Samsung website (for those partners [and Sprint folk] who wish to get the scoop on the tips/tricks and other facts on the Instinct)…under the ‘Carrier ID’ during the registration process, the word ‘ahead’ (lower case) is the correct access password to enter as a Sprint partner. The link is listed again for your reference –


Also, some of your customers have been experiencing a memory management issue with the BlackBerry 8130. RIM and Sprint have just released a firmware upgrade that addresses this issue. Below is the link. Choose BlackBerry 8130 Wireless Handheld from the dropdown list. The package version is This download is also available on Sprint’s site at . Choose BlackBerry from the dropdown list.

The displayed version number is reported as Same download, just different displayed version numbers to match what the device will display after upgrading. This software will need to be installed by tethering the device. Over the air upgrade is not available for this fix. This is the same issue recently fixed for the 8830. Additionally, this MR addresses a potential memory leak experienced in some situations.

As of June 12th, the Otterbox ( officially launched their two newest accessories for the Blackberry 8800 & 8300 series devices. Cases retail for $49.99 and are ruggedized for the those customers who desire high-end value from their handheld when in strenuous environments. Otterbox carries cases for most PDA devices (Palm, PPC) as well as laptops, PCs and more. The following SKUs are available for Sprint purchase along with contact information for the regional representative of Otterbox.
• BlackBerry 8830: CFB8831Q
• BlackBerry Curve: CFB2232Q
Tamara Keller
Strategic Account Sales Rep
Phone 970-372-0234


The following communication points highlight the emphasis of Sprint’s position for limiting unwarranted data usage on the part of abusive IL consumer customers along with the impact of the Corporate Liable customer base. The CL definition used here is the classic legal definition:
“any situation were a corporation or government entity is liable via a contract vehicle, whether signed by both parties as a unique contract like a MSA or a CSA or, in the case of Government contracting, possibly a response to RFP contract. The new 300MB and 5GB usage limitations will not apply to customers who are Base CL customers, prior to July 13, but will apply for new CL customer accounts activated after July 13 and new CL contracts signed on or after July 13. The initial focus on implementation of the limits, prior to July 13, is on consumer and IL business customers.”


“The best way to establish value is to experience it…” – The following link is a clip from the YouTube archives on SFL and its ease of access, use and overall value. Great add-on for consumer (Corporate-billed Individual Liable) customers to leverage the power of location –


Download Weatherbug for free (180 days) on your Blackberry device:
The following link is a great way to highlight the power of Sprint Mobile Broadband with the WeatherBug application. This is a great solution for government (local, state) and education (K-12) associated with getting up-to-date forecasts in their area (and surrounding) for school closings, sports events and general grounds maintenance –

Features of WB include:
• Live camera feeds
• Doppler radar
• Real-time updates
• Multiple location records
• Forecasts (real-time)

NextMail and “Re-connect w/ Direct Connect”:

For a quick visual demo of NextMail, access the following link, –

Contact Information
Gerald W. Evans
Solutions Consultant II

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